Warranty and maintenance services are an important part of keeping equipment and products up and running. Warranty and maintenance help ensure that your product will function properly throughout its useful life, and that if something goes wrong, they will be rectified quickly.
WARRANTY SERVICE 24/7
- During the warranty period for our customers, we always ensure that we have sufficient human resources and equipment to provide quick and timely warranty for customers;
- Haeco is ready to support system operation, answer technical questions, operating procedures remotely or directly at the construction site when there is equipment failure or problems during the process of customers using the product. our electrical cabinet products;
- Providing outstanding solutions in preventive maintenance and corrective maintenance to create customer satisfaction;
- Products manufactured by Haeco are warranted for 12 months the date of energizing but not exceeding 18 months the date of delivery of goods. In the event of an incident, Heaco is responsible for handling and fixing the problem within 24 hours. We always ensure that accessories and troubleshooting equipment are available to meet the continuous operation of the power system;
- According to special requests customers, Haeco is ready to organize periodic technical inspection and maintenance for equipment and give recommendations on usage regulations, operating conditions to ensure the system always. operating in the best condition.
TECHNICAL SUPPORT AFTER WARRANTY
- In order to show responsibility for our products, goods and services, we are committed to providing technical support to customers as soon as required to help operate and exploit equipment in the most effective way. ;
- When the warranty period has expired, customers need to repair or replace equipment, Haeco is always ready to fulfill customer requests.
